These Terms of Use (“Terms of Use” or “Agreement”) govern your engagement with and use of the CanadaImmigrationExpress.com website (“CANADA IMMIGRATION EXPRESS Website(s)” or “Website” or “Site”) and the services offered by the Company, including online and non-online immigration services (“Offered Products”). The “CANADA IMMIGRATION EXPRESS” trademark, the Website, and the Offered Products, including any web-based software (“Software”), are owned and developed by the Company and/or any of its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, or licensors (“Company” or “we” or "us" or "our"). These Terms of Use constitute a legally binding and enforceable agreement between you (“Customer” or "Client" or “you” or "your") and the Company.
If any limitation under applicable law prevents or limits your ability to be bound by these Terms of Use or any part thereof, you may not visit or use the CANADA IMMIGRATION EXPRESS websites or the offered products. By visiting or using the CANADA IMMIGRATION EXPRESS websites or the offered products, you expressly represent that you are in full compliance with all applicable laws, including, without limitation, any applicable laws concerning limitations on your ability to enter into agreements or to use or visit the CANADA IMMIGRATION EXPRESS websites or the offered products due to your age or any other applicable limitation. By visiting the CANADA IMMIGRATION EXPRESS websites or using any of the services offered therein, including the offered products, you represent that you have read and agree to all the terms and conditions contained in these Terms of Use, including the terms and conditions expressly set forth below and those incorporated by reference. It is your sole responsibility to read the terms of use or any other applicable information and policies provided by the company. By visiting or using any of the Canada Immigration Express websites or any of the offered products, you hereby acknowledge that the Canada Immigration Express trademark and website, including the offered products, are the property of the Company, a privately held marketing firm, and that it is not and does not claim to be an official agency of the Canadian government or otherwise affiliated with the Canadian government in any way. Canada Immigration Express is not part of the Canadian government, immigration authorities, or any law firm. IN THIS REGARD, CANADA IMMIGRATION EXPRESS DOES NOT INTENTION OR CLAIM TO PROVIDE LEGAL ADVICE OR SOLUTIONS TO ANY PERSON'S SPECIFIC PROBLEMS.
Please note that the Canadian government has the authority, at any time and with the approval of the government or legislative bodies, to cancel or modify the various immigration visa programs presented on the CANADA IMMIGRATION EXPRESS website. The Company will not be held liable if the Canadian government (or any of its agencies) cancels, suspends, prohibits, or otherwise prevents ("Prevention Announcement") the various immigration visa programs or offered products, for any reason whatsoever, and will not refund any payments made prior to such a Prevention Announcement.
IT IS HEREBY STATED THAT YOUR AGREEMENT WITH US IS ON A NON-EXCLUSIVE BASIS AND THAT YOU MAY TERMINATE YOUR AGREEMENT AT ANY TIME, SUBJECT TO COMPLIANCE WITH THE APPLICABLE TERMS OF THIS AGREEMENT.
You may choose at any time not to engage with the authorized representative we have provided to you in accordance with the "Support Provided" section of this agreement and decide to engage with any authorized representative at your sole discretion. In this case, your engagement with us will be terminated, subject to compliance with all your obligations detailed in the terms and conditions.
Our goal at CANADA IMMIGRATION EXPRESS is to assist you with your immigration to Canada and the application process by (1) providing you with a professional assessment of your visa options (“Assessment”); (2) providing you with a list of authorized representatives (as defined in Canadian immigration law) with whom you can engage to receive their services related to the visa application process, such as document collection, form completion, etc.; and (3) additional services that are not directly related to your application or the immigration process but may be helpful, such as online English or French language learning courses, other distance learning courses, etc.
It is hereby clarified that the Company is a marketing company and, as such, owns the website and is responsible for its performance. The Company is not an authorized representative or involved in any way in the issuance of immigration visas. To obtain an immigration visa, you must engage individually with an authorized representative. You hereby acknowledge that you understand that using our services or choosing the offered products does not guarantee faster or more efficient processing. The Offered Products and/or the Software may only be used for their intended purpose and may not be used to prepare immigration forms, supporting documents, or letters for professional purposes.
In consideration for the processing, storage, and management of your visa application, information, and documents, you will be required to pay the Company certain fees. Payment of all fees and charges to the Company, if applicable, must be made using a valid credit or prepaid card and/or other accepted forms of payment as designated on the Website (hereinafter “Paid Products”). You acknowledge that the Company may, at its sole discretion and without prior notice, make the use (by all users or a group of users, or your use in particular) of all or part of its websites or products offered conditional upon payment, exclude payment, change or modify these paid products, convert unpaid products or websites (or any part thereof) into paid products, and vice versa. All terms and conditions of the Terms of Use, including, without limitation, any limitation or exclusion of liability or warranty, apply to Paid Products, unless expressly stated otherwise in the Terms of Use or in any other additional terms and conditions brought to your attention prior to such payments.
You hereby declare that the source of funds you use to access the Offered Products and/or through the Website is not illegal.
We offer a refund only for assessment services (as defined in Section 1) and only upon submission of a refund request before (a) the expiry of a 7-day period from the date of purchase; and (b) the completion of the profile assessment. After the expiry of the seven-day period from the date of purchase or after the completion of the profile assessment, you will not be entitled to a refund. To clarify, you can only receive a refund during the assessment phase and only if you do not complete the request within 7 days; any other payments for additional services and offered products are non-refundable. Notwithstanding the foregoing, in the event that the company has provided you with a refund, the amount of the refund shall in no event exceed the amount actually paid by you for the remaining credit owed to you for any product paid for. Without prejudice to any provision of the terms of use, the fees paid are not recoverable if the Company suspects, in its sole discretion, that you have violated the terms of use, including, but not limited to, causing problems with any of the CANADA IMMIGRATION EXPRESS websites or offered products or their use, incurring possible legal liabilities, infringing the intellectual property rights of someone else, engaging in fraudulent, immoral or illegal activities, or for other similar reasons, or if the filing of the application is rendered impossible by events beyond the Company's control (for example, including, but not limited to, an act of war, acts of nature, changes in visa program instructions such as eligibility, required details or other changes, technological limitations, economic resources, a legislative or procedural change and/or an action of the State). By visiting or using any of the CANADA IMMIGRATION EXPRESS websites or the offered products or software, you understand and agree to the refund policy specified in this document.
If you have any issues regarding any matter, including financial refunds, please contact our Customer Service Department at [email protected]. If the customer unilaterally resolves the issue by canceling the transaction through their bank or credit card company, we reserve the right to contact the bank and submit a letter of introduction to request a refund. CANADA IMMIGRATION EXPRESS may, at its sole discretion, cease providing the products and/or software offered to certain users or to users who pay with certain credit cards.
You hereby acknowledge and agree that the Company has and will have the right to conduct credit checks on all users with third-party credit agencies, based on information provided to us upon request or by you in any other way.
The Company reserves the right to use third-party electronic payment processors and/or financial institutions to process payments made by you in connection with your use of the products and/or software offered.
In any case of suspicious or fraudulent payment, including the use of stolen credit cards, or any other fraudulent activity (including any chargebacks or other reversals of a payment), the Company reserves the right to block a user's account and cancel any refunds issued, if applicable. The Company is authorized to notify any competent authority or entity (including credit reference agencies) of any payment fraud or other illegal activity and may use collection services to recover payments.
The phrase “Canada Immigration Express” will appear on your credit card statements.
We will provide you with reasonable support at no cost, as needed and at our sole discretion. Support will be available by telephone or any other means at our disposal, at our sole discretion.
You hereby acknowledge and agree that if the support we provide is delivered by telephone, the call may be made from a call center that is not required to be located in Canada; therefore, the call may be made from telephone numbers that are not Canadian telephone numbers.
Notwithstanding the foregoing, we do not guarantee that we will provide you with support or that the support we provide will resolve the issue for which support was requested.
The Company has the right, at any time and for any reason, to modify or discontinue any aspect or feature of any of the CANADA IMMIGRATION EXPRESS websites, offered products, and/or software, including, but not limited to, their content, functionality, availability, or pricing.
Without prejudice to the foregoing, the Company reserves the right, at its sole discretion, to add, remove, or modify additional features or functions, or to provide corrections, updates, and programming upgrades to any CANADA IMMIGRATION EXPRESS website, product, and/or software. You acknowledge and agree that the Company has no obligation to make available to you any later or earlier versions of any of the websites, products, and/or software.
The Company grants you a limited, revocable, and non-exclusive license to access and use the websites and offered products. You are not permitted to: (1) download (other than caching pages) or modify any part of the websites or offered products; (2) resell or commercially use the websites or offered products or their content; (3) make derivative use of the websites or offered products or their content; (4) make any use of data mining, robots, or similar data gathering and extraction tools. The websites or offered products, or any part thereof, may not (5) be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose; (6) be framed or use framing techniques to include any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the websites or offered products, or any part thereof; (7) use the Company logo or any other graphic or trademark (including the name CANADA IMMIGRATION EXPRESS), without the Company's express written permission; (8) intercept or monitor, damage or alter any communication not intended for you; (9) use any type of spider, virus, worm, Trojan horse, time bomb or any other code or instruction designed to distort, delete, damage or disassemble the CANADA IMMIGRATION EXPRESS websites, offered products or software or communication; (10) send any unsolicited commercial communication not authorized by applicable law; (11) expose any other user to material that is offensive, harmful to minors, indecent, illegal, threatening, abusive, harassing, defamatory, vulgar, obscene, blasphemous, hateful, racist, ethnic or otherwise objectionable of any kind, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, violate the rights of others, or otherwise violate any applicable local, state, national or international law or be otherwise objectionable; (12) use the Offered Products and/or the Software and/or the Websites in any way as a money transfer system; illegal or fraudulent activity or prohibited transaction (including money laundering) under any law.
The websites and all offered products, and any part thereof, including but not limited to logos, graphics, text, buttons, icons, images, videos, sounds, names, look and feel, source code, and all intellectual property, including copyrights, patents, trademarks, titles, or any other confidential information and/or any techniques, algorithms, methods, or processes contained therein, in whole or in part, in any form whatsoever, including, without limitation, any component, modification, extraction, or development thereof made by the Company, constitute our trade secrets, confidential information, and intellectual property (as defined by applicable laws and regulations), and are protected as such by these terms of use or by any applicable law.
You must not make any use of the Company's confidential information, and nothing in these Terms of Use shall be construed as granting you a license or approval to make any use of the Company's confidential information.
You must not undertake, instigate, permit, or authorize the modification, creation of derivative works, translation, reverse engineering, decompilation, disassembly, or hacking of any of the websites or offered products or software, or any part thereof.
These Terms of Use do not limit the rights the Company may have under trade secret, copyright, patent, or other laws. Company employees are not authorized to make any changes to these Terms of Use or to make any additional representations, undertakings, or warranties binding on the Company, except those made in writing and signed by an authorized officer of the Company. If any provision of these Terms of Use is invalid or unenforceable under applicable law, it will, to the extent possible, be deemed omitted and the remaining provisions will remain in full force and effect.
The information provided on the CANADA IMMIGRATION EXPRESS websites is protected by copyright: © 2026; All rights reserved.
The Offered Products and the Site may include email newsletters, discussion forums, and other user- and member-created pages that allow you and other users and members to post information, provide feedback, and interact in real time. In this regard, you should be aware that if you voluntarily disclose personal information (e.g., username, email address) on an email newsletter, discussion forum, or any other user- or member-created page, this information may be collected and used by others and may result in unsolicited messages from other parties.
You acknowledge that the Company and its subsidiaries do not control the information available on email newsletters, discussion forums, and other user-generated pages, and that the opinions, advice, statements, services, offers, or other information or content posted or disseminated on any email newsletter, discussion forum, or other user-generated page are those of their respective authors, who are solely responsible for their content. The Company reserves the right, at its sole discretion, to edit, refuse to post, or remove any material posted or disseminated on chat rooms, message boards, or user-generated pages.
You will be responsible for, indemnify, and hold harmless the Company from any claims arising from any material you post or transmit.
We respect your privacy and are committed to protecting the information you share with us. We believe you have the right to know about our practices regarding the information we collect when you log in to, access, or use the website and the offered products. Our policy and practices, as well as the type of information collected, are described in our Privacy Policy, available at the following address:
https://www.canadaimmigrationexpress.com/privacy-policy/
The user acknowledges that the Company, at its sole discretion, may grant limited access to its websites and/or company servers to third-party Canadian immigration practitioners who are authorized representatives under Canadian law for the purpose of providing Canadian immigration services for a fee. Granting such access to the Company's websites and/or servers does not establish a consultant-client or attorney-client relationship between the user and the authorized representatives.
The user acknowledges and consents to the authorized representatives and their designated representatives having access to the user's personal information and documents uploaded to the Company's websites and/or servers. The authorized representatives, in agreement with the Company, may assess the user's eligibility for a Canadian immigration visa. These assessments are conducted on the server-end and are done on an individual basis. These preliminary eligibility assessments do not constitute personal immigration advice and do not guarantee the issuance of an immigration visa or any other document to the user.
Qualified users/clients seeking services under section A91 of the Immigration and Refugee Protection Act of Canada will be required to sign a Personal Representation Mandate Agreement with an authorized representative.
Immigration laws and regulations change frequently, and their application can vary considerably depending on the specific facts and circumstances. It is your responsibility to consult your own professional immigration advisors regarding your particular situation. The Company accepts no liability for the accuracy or appropriateness of the positions you have taken in your applications.
You understand that the Company is not a Canadian authority or an authorized representative of a Canadian authority, and that Canadian visa programs (as detailed here) are based on the assessment process of a Canadian authority. Therefore, there is no guarantee that a visa will be granted. All applications submitted, including those submitted through the offered products and/or software, receive equal treatment from Canadian authorities.
The minimum eligibility requirements are detailed and listed on the website. It is your responsibility to review the requirements and ensure that you meet them, as outlined in the guidelines.
The CANADA IMMIGRATION EXPRESS website and services are provided "as is." The Company cannot guarantee that you will always be able to contact us using any of the CANADA IMMIGRATION EXPRESS websites or the offered products or software, nor that you will be able to communicate without interruption, delay, or failure to communicate, or that all your communications will always be delivered. We are not responsible for any such interruptions, delays, or other omissions in communications when using the software, websites, and offered products, even if these problems were incurred by or caused by the Company.
The Company cannot be held liable for any disruptions or malfunctions that the CANADA IMMIGRATION EXPRESS websites or the offered products or software may cause to any other software or application, or to any computer hardware system or any part thereof, including any information or data contained therein.
The Company may suspend any website, software, or offered product, including paid products, or any part thereof, for maintenance, updates, or any other reason, or terminate any website, software, or offered product, at its sole discretion, without notice.The Company shall not be liable for, or in connection with, such suspension or termination.
The websites and offered products may include a "beta" version, which may be incomplete and may contain inaccuracies or errors that could cause malfunctions or data loss. You acknowledge and agree that the Company shall not be liable for this "beta" version.
The warranties stipulated in the Terms of Use constitute the sole warranties of the Company and its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, suppliers, or licensors. Any warranty, express or implied, including, without limitation, any warranty of merchantability, fitness for a particular purpose, or legality of any of the CANADA IMMIGRATION EXPRESS websites or the offered products or software, not expressly granted by the Company, is hereby disclaimed.
THE CANADA IMMIGRATION EXPRESS WEBSITES AND THE OFFERED PRODUCTS OR SOFTWARE ARE PROVIDED “AS IS”, WITHOUT ANY WARRANTY. THE COMPANY AND ITS OWNERS, SUBSIDIARIES, DIVISIONS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUPPLIERS OR LICENSORS MAKE NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, OR ANY CLAIMS OR REPRESENTATIONS CONCERNING THE CANADA IMMIGRATION EXPRESS WEBSITES OR THE OFFERED PRODUCTS OR SOFTWARE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY AND ITS OWNERS, SUBSIDIARIES, DIVISIONS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUPPLIERS, OR LICENSORS DO NOT REPRESENT OR WARRANT THAT THE CANADA IMMIGRATION EXPRESS WEBSITES OR THE OFFERED PRODUCTS OR SOFTWARE WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, AND ACCURATE. THE COMPANY AND ITS OWNERS, SUBSIDIARIES, DIVISIONS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUPPLIERS, OR LICENSORS ARE ALSO NOT GUARANTEEING THE SUCCESS OR ACCEPTANCE OF ANY VISA APPLICATIONS THROUGH ONE OF CANADA IMMIGRATION EXPRESS WEBSITES OR THROUGH THE OFFERED PRODUCTS OR SOFTWARE.
CANADA IMMIGRATION EXPRESS websites may provide you with access to third-party websites. Your access to and use of third-party websites, including any goods, services, or information available on those sites, are governed by the terms and conditions of each third-party website, if applicable.
Without limiting any other remedies, the Company may limit, suspend, or terminate your use of CANADA IMMIGRATION EXPRESS websites or software, or the offered products (including paid products), and delete your account (as detailed in the Company's Privacy Policy), as well as your use of any content or other materials contained therein, at any time, with or without cause and without recourse, with immediate effect and without prior notice.
The Company shall not be liable for any damages caused by or arising out of any termination, suspension, or restriction, regardless of the reason.
YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY, ITS OWNERS, SUBSIDIARIES, DIVISIONS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUPPLIERS, OR LICENSORS HAVE NO LIABILITY IN RELATION TO OR ARISING FROM YOUR USE OF OR VISIT TO ANY OF CANADA IMMIGRATION EXPRESS'S WEBSITES OR THE OFFERED PRODUCTS OR SOFTWARE.
UNDER NO CIRCUMSTANCES SHALL THE COMPANY, ITS OWNERS, SUBSIDIARIES, DIVISIONS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUPPLIERS, OR LICENSORS BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER FORM OF LIABILITY, FOR ANY INJURY, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOSS OF DATA, INTERRUPTION, COMPUTER FAILURE, OR PENAL LOSS) ARISING OUT OF OR IN CONNECTION WITH THE USE OF ANY OF THE CANADA IMMIGRATION EXPRESS WEBSITES OR OFFERED PRODUCTS OR SOFTWARE, OR THE INABILITY TO USE THEM, EVEN IF THE COMPANY, ITS OWNERS, SUBSIDIARIES, DIVISIONS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUPPLIERS, OR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
YOUR SOLE RIGHT OR REMEDY FOR ANY DAMAGE, PROBLEM, OR DISSATISFACTION RELATED TO ANY OF THE CANADA IMMIGRATION EXPRESS WEBSITES OR THE OFFERED PRODUCTS OR SOFTWARE, OR THE USE OF OR ACCESS TO THEM, IS TO CEASE USING SUCH WEBSITES OR PRODUCTS OR SOFTWARE.
If, notwithstanding any other provision of this agreement, the Company is found liable to you for any damages or losses arising out of or in any way related to your use of this website or the offered products or software, the Company’s liability shall in no event exceed the lesser of (a) the amount you paid for the product; or (b) $50.00 (Canadian dollars). Because some jurisdictions do not allow certain exclusions or limitations set forth above, some of these exclusions or limitations may not apply to you. In such cases, liability will be limited to the extent permitted by applicable law. In any event, all warranties given or made by the Company with respect to the offered products (1) are for the benefit of registered users of the offered products who comply with the terms of the Terms of Use only and are non-transferable, and (2) will be null and void if you violate any of the terms of the Terms of Use.
You agree to indemnify, defend, and hold harmless the Company, its owners, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, suppliers, and licensors from and against any and all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, made against the Company by any third party due to, arising out of, or in connection with your visit to or use of any of the CANADA IMMIGRATION EXPRESS websites or the offered products or software.
You agree to defend, indemnify, and hold harmless the Company from any and all liabilities, damages, actions, costs, and expenses, including, but not limited to, attorneys’ fees, arising out of or in connection with any third-party claim, including, but not limited to, your own.
Because some jurisdictions do not allow certain exclusions or limitations set forth above, some of these exclusions or limitations may not apply to you. In this case, liability will be limited to the extent permitted by applicable law.
You agree that all matters relating to your access to or use of the Site, Offered Products and/or Software, including all disputes, shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company operates, and you waive any objection to such jurisdiction or venue. Any disputes arising under or in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction. Any claim under this Agreement must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. In the event of any controversy or dispute between the Company and you arising out of or in connection with your use of the Site, Offered Products and/or Software, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If the parties are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.
The headings in the Canada Immigration Express Terms of Use are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
We may, at our sole discretion, amend the Terms of Use at any time by posting the amended Terms of Use on the relevant Canada Immigration Express Website.
Any amended Terms of Use shall govern new user registrations from the date that it is posted on such Website.
Existing users shall be bound by the amended Terms of Use after the expiry of 14 days following the date of the posting of the amended Terms of Use in the Website and your continued use of the Software following such date shall mean that you accept and agree to the amendments. No other amendment to the Terms of Use shall be effective.
Our failure to act with respect to a breach of the Terms of Use by you or others does not waive our right to act with respect to subsequent or similar breaches.
The original English version of the Terms of Use may have been translated into other languages. In the event of inconsistency or discrepancy between the English version and any other language version of the Terms of Use, the English language version of the Terms of Use shall prevail.
YOU EXPLICITLY ACKNOWLEDGE THAT YOU HAVE READ THE CANADA IMMIGRATION EXPRESS TERMS OF USE AND UNDERSTAND THE RIGHTS, OBLIGATIONS, TERMS AND CONDITIONS SET FORTH HEREIN.
BY USING ANY OF THE CANADA IMMIGRATION EXPRESS WEBSITES OR OFFERED PRODUCTS OR SOFTWARE, YOU EXPLICITLY CONSENT TO BE BOUND BY ITS TERMS AND CONDITIONS AND GRANT TO THE COMPANY THE RIGHTS SET FORTH HEREIN.
If you have any questions or want to provide feedback related to these Terms of Use, please feel free to contact us by sending an email to: [email protected]